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Fast, friendly and knowledgeable.Needed new keys made for my Toyota RAV as well as new door lock for door- key would not unlock or lock door for driver side door. Locksmith said he would try to repair lock instead of replacing it, which would save me money. It was tedious work to remove paneling from door and get to lock. He was able to remove lock and paneling without damaging anything plus he was able to report lock!!! Which saved me a lot of money. The dealer would have charged over $300 dollars! I paid almost half of that for repair, 5 new keys, key chain and flashlight. Highly Recommended for their outstanding workmanship, prices and friendliness!!!
I am usually skeptical of 5-stars, but American Lock & Key deserves it. We scheduled with them to change all our exterior door knobs at our Encino home the week prior to the service. The technician, Sam, arrived promptly at the scheduled time and reviewed the knobs and deadbolts to be replaced. I told him what we wanted and he went out to his truck and presented two (2) options; I could not believe they were so well prepared and stocked in their truck. After making our selection, he went to his store to retrieve the appropriate quantity of knobs and deadbolt and returned in less than 15-minutes. Sam did an exceptional job of replacing the knobs, patching any differences between the new and old knobs and explained what he would be doing on each door....EXCEPTIONAL CUSTOMER SERVICE. The quoted price was fair for the professionalism, quality of service, and quality of materials.
My front door lock literally got stuck and wouldn’t work even with my key. I have a month old baby and now the door won’t lock. Called American Lock and Key and within 20min they came to my house and changed the key cylinder and other internal components, Doron was the tech that came out he was very honest he showed me all the broken parts and explained everything he was doing. If you ever have a doubt on what lock and key company to use call theses guys. Honest, trust worthy, ethical, and very cost effective. Love these guys
I used American Lock and Key in an emergency situation and they were responsive, reliable and very professional. I couldn’t be happier with their service. I would recommend this company to anybody that needed their locks changed.
This company is great!! The locksmith that came was extremely knowledgeable, very personable, and very reliable . He ordered a part for our front door lock and promised to have it the next day. True to his work he came back as promised and completed the job!!!!!!
I needed locks changed on two doors. I phoned American Lock & Key. They were offering a special discount & the price was $120.00 less than their competitors. The technician arrived within 20 minutes of my call & performed the work perfectly and provided four new keys & lubed both locks.I have also purchased several items in their retail store, including several remote gate openers. The employee was very knowledgeable & helpful.I couldn’t be happier
This place is amazing. After the young locksmith at the counter was unable to make a key that would work for my Chinese “Vespa” - he called up Izzy [the owner]. Even with Izzy’s 55 years of experience, making a key that would work took several attempts. Most other places would have just sent me away. Izzy never gave up. He was able to customize a key, cutting it down and shaping it in a really creative way. Even if his efforts did not produce a working key - I would have posted a good review.Izzy did not give up. He made it work. He looked really cute sitting on the pink scooter too!The entire staff was great. THANK YOU!!!